Customer Success Playbook Episode 8 - Greg Daines - 23 Ways to Reduce Churn
Greg Daines is the founder and CEO of Churnrx.com. He holds multiple advanced degrees in business and economics from MIT and Cambridge...
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- Aug 17
The Churn Doctor's AI Prescription w/ Greg Daines, CEO of ChurnRX
In this episode of Video Voyagers, Greg Daines, CEO of ChurnRX, also known as the "Churn Doctor," joins host Audrey Lecker to explore the...
- Jun 20
ClientSuccess.com Summer Webinar Series: "23 Ways to Reduce Churn" with Greg Daines
In this webinar hosted by ClientSuccess, Greg Daines (Founder/CEO of ChurnRX) shares 23 Ways to Reduce Churn in 2023. Hear impactful...
- May 26
Expert Chats: Greg Daines and Dave Jackson
Is your company really Customer Centric? Come and learn from Dave Jackson (Founder and CEO of TheCustomer.Co) and Greg Daines (Founder...
- Apr 19
Expert Chats: Peter Ord - Is your customer onboarding hurting your retention?
Trying to build a better Customer Onboarding process to drive high retention? Then this discussion is for you! Come and learn from Peter...
- Apr 11
Status Check EP 01: The Misconceptions of Churn in B2B SaaS | Greg Daines, CEO ChurnRX
In the inaugural episode of Status Check - The CX Podcast, we dive into customer churn with the man some call the "churn doctor" and take...
- Apr 4
KAMCON 23: Greg Daines - Building Account Strategy On The 3 Laws of Retention
Greg Daines of ChurnRX on "Building Account Strategy On The 3 Laws of Retention" at KAMCon 2023 in Boulder, Colorado.
- Mar 10
Expert Chat: Greg Daines & Dave Blake o How To Show That Your Customer Success Team Is Adding Value
ome and learn from two powerhouses in the Customer Success Industry: Greg Daines, CEO of ChurnRX, and Dave Blake, CEO of ClientSuccess. ...
- Mar 10
Expert Chats: Seth Johnson - Shifting your team's mindset from Customer Service to Customer Success
Come and learn from Seth Johnson, VP of Customer Experience at LearnUpon, how he tackled shifting his organization's mindset from...
- Mar 10
Greg Daines Answers Your Questions On Customer Churn
Listen and learn from the leading expert in customer churn: Greg Daines, CEO of ChurnRX! In addition to answering your questions, Greg...
- Oct 27, 2022
Expert Chats: Selina Eizik - How To Tackle Churn as a New Customer Success Owner
Listen and learn from two leading experts in customer churn: Greg Daines, and Selina Eizik! Don't miss this conversation which is packed...
- Sep 1, 2022
Drift: 7 Customer Success Secrets from “The Churn Whisperer” Greg Daines
The Churn Whisperer, Greg Daines has made a career out of taking the traditional customer success playbook and throwing it out the...
- Jul 27, 2022
Value Builders Ep. 51: Greg Daines on the Total Customer Strategy
Greg Daines of Total Customer Strategy on why customers renew with suppliers, challenging conventional customer management strategies,...
- May 25, 2022
Video: The 4 Types of CSM
One of the biggest problems with the conventional approach to Customer Success is that it's totally REACTIVE! In order to be effective,...
- May 25, 2022
Video: The ultimate customer early-warning system
The ultimate customer success skill is to know a customer is failing even before they do! BUT HOW?? The answer is pretty simple → ...
- May 12, 2022
Video: How to tell if your company is really "Customer-Centric"
Is your company truly "Customer-Centric"? Probably not, actually. And there's a very simple way to tell. In this video, I explain the...
- May 9, 2022
Video: How do you get customers to change?
The reality is that we simply can’t rely on customers to know how to get results. Some will, but most won’t. So our task is clear... We...
- Apr 28, 2022
Video: Why Do Customers ENGAGE and CHANGE?
Change is hard! But customers don’t get results without it. So, we absolutely need an answer to this question → Why do some customers...
- Apr 20, 2022
Video: Why Do Customers Get Results?
We do everything we can for every customer we have. So why do so many customers fail to get results? The answer reveals the biggest...
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