Speaking

Business Expertise is the Secret Weapon of Customer Success

I recently presented at an event entitled, "Revolutionizing Customer Revenue:How to Increase NRR at Scale"hosted by Mayple along with...

IAM CX Podcast - The 4 Playbooks of Customer Loyalty, It’s Simpler than you think!

March 6, 2024 Dive Into SaaS Mastery with Greg Daines on the IAM CX Podcast! Join us for a groundbreaking episode as we chat with SaaS...

Using Results to Hold Your Customers Accountable

CS100 2024, Sundance UT "Using Results to Hold Your Customers Accountable" presented by Greg Daines, ChurnRX

Using Results to Hold Your Customers Accountable

CS100 Live Replay Webinar Series: Greg Daines Nov 15, 2023

NPS is not useful for subscription companies!

🍿Watch me demolish NPS in 7 minutes ↓ I recently participated in a LinkedIn Live debate on NPS hosted by Lihong Hicken (CEO of...

Customer Success Playbook Episode 8 - Greg Daines - 23 Ways to Reduce Churn

Greg Daines is the founder and CEO of Churnrx.com. He holds multiple advanced degrees in business and economics from MIT and Cambridge...

The Churn Doctor's AI Prescription w/ Greg Daines, CEO of ChurnRX

In this episode of Video Voyagers, Greg Daines, CEO of ChurnRX, also known as the "Churn Doctor," joins host Audrey Lecker to explore the...

ClientSuccess.com Summer Webinar Series: "23 Ways to Reduce Churn" with Greg Daines

In this webinar hosted by ClientSuccess, Greg Daines (Founder/CEO of ChurnRX) shares 23 Ways to Reduce Churn in 2023. Hear impactful...

Expert Chats: Greg Daines and Dave Jackson

Is your company really Customer Centric? Come and learn from Dave Jackson (Founder and CEO of TheCustomer.Co) and Greg Daines (Founder...

Expert Chats: Peter Ord - Is your customer onboarding hurting your retention?

Trying to build a better Customer Onboarding process to drive high retention? Then this discussion is for you! Come and learn from Peter...

Status Check EP 01: The Misconceptions of Churn in B2B SaaS | Greg Daines, CEO ChurnRX

In the inaugural episode of Status Check - The CX Podcast, we dive into customer churn with the man some call the "churn doctor" and take...

KAMCON 23: Greg Daines - Building Account Strategy On The 3 Laws of Retention

Greg Daines of ChurnRX on "Building Account Strategy On The 3 Laws of Retention" at KAMCon 2023 in Boulder, Colorado.