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Churn Foundations - Video Series

In this 7-part video series I go deep into what really causes churn, and how an understanding of the foundations of customer churn clarify the strategy for solving churn and driving dynamic customer results at scale.

Churn Foundations

Churn Foundations

Churn Foundations
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Do Happy Customers Stay?

Do Happy Customers Stay?

17:39
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Why Do Customers Leave?

Why Do Customers Leave?

10:17
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Why Do Customers Get Results?

Why Do Customers Get Results?

22:03
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