Strike While the Iron is Hot
This week's Newsletter: Article: How Quickly Do Customers Need to Get Started? Upcoming Interview: Brainstorm Inc: Data-led Retention...
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Latest Insights
- Sep 15
Stop "Touching" Customers
This week's Newsletter: Article: Stop "Touching" Your Customers Upcoming Interview: Brainstorm Inc: Data-led Retention Upcoming...
- Sep 8
Your Churn Spike Isn't Real
This week's Newsletter: Article: Has your churn rate suddenly spiked? New Podcast: The Customer Success Playbook (ep #8) Upcoming...
- Sep 5
Customer Success Playbook Episode 8 - Greg Daines - 23 Ways to Reduce Churn
Greg Daines is the founder and CEO of Churnrx.com. He holds multiple advanced degrees in business and economics from MIT and Cambridge...
- Sep 1
Hand-Off or Hand-Down?!
This week's Newsletter: Article: There are no Hand-offs, only Hand-downs! New Podcast: The Hyperengage Podcast (ep #82) Upcoming...
- Aug 25
Behavior Drives Results
This week: Article: 5 Pro Tips for Rapidly Driving Customer Results New Podcast: Greg Daines on Video Voyagers: Edge of AI Upcoming...
- Aug 18
QBRs Don't Work!
This week: Article: QBRs Don't Work! And what to do instead Download the Free eBook: 23 Ways to Reduce Churn in 2023 23 Ways To Reduce...
- Aug 17
The Churn Doctor's AI Prescription w/ Greg Daines, CEO of ChurnRX
In this episode of Video Voyagers, Greg Daines, CEO of ChurnRX, also known as the "Churn Doctor," joins host Audrey Lecker to explore the...
- Aug 11
Buying Churn vs. Selling Success
This week: Article: What does it mean to "Buy" churn? Download the Free eBook: 23 Ways to Reduce Churn in 2023 23 Ways To Reduce Churn:...
- Aug 4
Deep Discounts & Lazy Selling
This week: 23 Ways To Reduce Churn: #23 Cross-Sell Customers Download the Free eBook: 23 Ways to Reduce Churn in 2023 Churn Cheats #9:...
- Jul 28
Cross-Selling Drives Retention
This week: 23 Ways To Reduce Churn: #23 Cross-Sell Customers Download the Free eBook: 23 Ways to Reduce Churn in 2023 Churn Cheats #9:...
- Jul 21
Hiding Churn Using NRR?
This week: 23 Ways To Reduce Churn: #11 Schedule the Kickoff Before Closing Download the Free eBook: 23 Ways to Reduce Churn in 2023...
- Jul 14
Customer Bonding Happens When...
This week: 23 Ways To Reduce Churn: #15 Focus on Unengaged Customers Download the Report: 23 Ways to Reduce Churn in 2023 Quote of the...
- Jun 30
Customers Want Results Not Products
The most important thing you can do to engage customers and keep their attention is to track and review their measurable results.
- Jun 23
The Key To Preventing Churn
This week: 23 Ways To Reduce Churn: #4 Stop Overselling Churn Cheat #6: Making it Hard for Customers To Cancel Recent Webinar: Dave Blake...
- Jun 20
ClientSuccess.com Summer Webinar Series: "23 Ways to Reduce Churn" with Greg Daines
In this webinar hosted by ClientSuccess, Greg Daines (Founder/CEO of ChurnRX) shares 23 Ways to Reduce Churn in 2023. Hear impactful...
- Jun 9
23 Ways to Reduce Churn
This week: New eBook: 23 Ways to Reduce Churn in 2023 Recent Webinar: Kristi Faltorusso & Greg Daines - part 1 Upcoming Webinar: Kristi...
- Jun 2
Does every customer need onboarding?
This week: Churn School: Does EVERY Customer *REALLY* Need Onboarding? Churn KPIs: A Better Way to Measure Churn Early Access to My New...
- May 26
The Silent Killer of Churn
This week: Churn School: Are Free Trials the 'Silent Killer' Driving Your Churn? Churn KPIs: The Ultimate Churn Dashboard Churn Cheats...
- May 26
Expert Chats: Greg Daines and Dave Jackson
Is your company really Customer Centric? Come and learn from Dave Jackson (Founder and CEO of TheCustomer.Co) and Greg Daines (Founder...
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