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Latest Insights


Brainstorm Inc: Data-led retention: Why happy customers don't stay - and what to do about it
October 4th, 2023 @ 11:30am ET Hosted by Debra Wilson @ Brainstorm. We discussed how customer results data can help Customer Success...
Dec 21, 2023


Driving Customer Outcomes at Scale with CS Legend Greg Daines (a.k.a The Churn Doctor) of ChurnRX
LISTEN HERE: https://www.buzzsprout.com/2186702?client_source=large_player&iframe=true&referrer=https://www.buzzsprout.com/2186702.js?con...
Dec 21, 2023


Client Success: Using Results to Hold Your Customers Accountable with Greg Daines
Hosted by Client Success → View the Event Here Watch the session where I present my 2023 CS100 remarks on the importance of using...
Dec 21, 2023


CSM Talk ep. 11: Greg Daines
I joined Kevin Reinhart to talk about the simple initiatives that can increase customer lifetime value up to 6X! Episode 11 on Spotify -...
Dec 21, 2023


Creative Business: How Sales can move the needle on churn! Greg Daines With Chad Rawlings
Watch the session now
Dec 21, 2023


Customer Success Playbook Episode 8 - Greg Daines - 23 Ways to Reduce Churn
Greg Daines is the founder and CEO of Churnrx.com. He holds multiple advanced degrees in business and economics from MIT and Cambridge...
Sep 5, 2023
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