About Me

Greg Daines is an expert in customer success and growth strategy.


Through Client Velocity (http://www.clientvelocity.com) Greg works with companies all over the world to identify new opportunities for driving high retention and expansion that support durable growth.


Greg is also the CEO of Total Customer Strategy (http://www.totalcustomerstrategy.com) which provides training and certification for customer reps, managers, leaders, and executives on a unique set of playbooks for systematically driving exceptional customer outcomes.

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