
Health Scores Are Useless
This week's Newsletter: Article: Customer Health Scores Are Useless Recent Webinar: How Sales Can Move the Needle On Churn Article: You...

Sooner is Always Better
This week's Newsletter: Article: Multi-year contracts will NOT fix your churn Upcoming Podcast Interview: How Sales can move the needle...

Hold Customers Accountable
This week's Newsletter: Article: 3 actions to start holding customers accountable Recent Webinar: Using Results to Hold Your Customers...