
Strike While the Iron is Hot
This week's Newsletter: Article: How Quickly Do Customers Need to Get Started? Upcoming Interview: Brainstorm Inc: Data-led Retention...

Stop "Touching" Customers
This week's Newsletter: Article: Stop "Touching" Your Customers Upcoming Interview: Brainstorm Inc: Data-led Retention Upcoming...

Your Churn Spike Isn't Real
This week's Newsletter: Article: Has your churn rate suddenly spiked? New Podcast: The Customer Success Playbook (ep #8) Upcoming...